FAQ

An FAQ list to help you understand how everything works.

If you have additional questions that are not answered below please contact us!

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1.What are your opening hours?

Monday to Sunday from 08:00 to 23:00.

2.What is the minimum age to rent a vehicle?

The minimum age required to rent a vehicle at Plusify Rentals is 23.

3. Is there any deposit fees?

A deposit of 350 USD is required when renting a vehicle at the time of pick up (preferably with Credit Card)

4. What documents are needed to rent a vehicle?

The only document needed is a valid driver’s license.

5. Do you accept cash or credit card?

We accept online transfer, cash, debit card and credit card.

6. What is the minimum rental period?

There is no minimum. However, a 1 day rental leads to a “1 day rental fee” charge.

7. What are my responsibilities during the rental period?

The driver/renter is responsible for returning the fuel level as this was received. If not, renter will be charged 20 USD per missing quarter If the rental vehicle is returned with damaged interior(example:salt sea water on car seats)an amount of 50 USD will be charged. Renter will be charged an amount of 120 USD for damaged or lost keys/remote controls. Smoking in the vehicle is not allowed. If we notice this rule was not applied, an amount of 120 USD will be charged.

8. How much do you charge for an additional driver?

The additional drivers fee is $3.00 per day.

9. What is your fuel policy?

Full to full. In case you did not receive the vehicle with a full gas tank, you should return it at the same gas level. If the car is not returned with the same amount of gas the renter will be charged $20 for every missing ¼ (quarter) of gas.

10. Do you offer pick-up and drop-off service?

Yes, we will bring the vehicle or pick you up at your desired location and can also drop you off at your destination when the rental period is over.

11. How can reservations be made?

Via our online form on this website,  our Whatsapp or  Whatsapp BOT system or via our e-mail.

12. Are there any requirements for the driver?

In order to rent a vehicle at Plusify Rentals, driver should be at least 23 years of age and in a possession of a valid driver’s license. If driver is between 20 and 23 years of age, driver can still rent a vehicle but needs to pay a “young drivers fee” of $12 per day.

13. Is there a cancellation policy

Only if renter cancels 5 days or less before the rental date in the high season, renter will be charged 25% of the total amount. (November to April)

14. Can I have more information about the insurance?

All rentals include the basic insurance which covers the 3rd party in accidents. All damages made to the rental vehicle is at renters own cost. By paying a daily fee of 19 USD, you will get the full insurance which covers 3rd party and the rental vehicle itself. Renter will only be charged to the maximum of 500 USD. In the following cases, you will be held fully responsible for damages inflicted:

a)Speeding

b) Parking the rental vehicle with visible valuable items in it

c) Lost keys

d) Damages done on purpose or by total carelessness of the driver.

e) Damages caused when the driver is intoxicated, under the influence of drugs, alcohol, phone or by any other cause which renders him unfit to safely drive a vehicle.

f) Damages to the engine caused by water, such as driving in water.

g) Damages caused through war activity, mutiny, riots, and uproar or by sabotage. h) Burns on seats, carpets or floor mats.

i) Damages to wheels, tires, springs, batteries, glass (lights & windows).

j) Damages caused by driving on bumpy roads on parts such as: transmission, drive shafts, or other parts in or on the vehicle’s under wagon. Damages which occur on the under wagon when the vehicle hits the uneven road, such as ridges left by road planers, or rocks stuck in the road or the roadside.

k) Damages caused when the vehicle is driven where driving is forbidden, also by driving off-road, on trails not marked on charts as normal roads.

15. What is the rental duration?

Rental duration is 24 hours per day, vehicle should be returned at the same pick up time or before. 0 to 2 hours after returning time, renter will be charged the amount of 10 USD per hour. 2 hours or more post the returning time, renter will be charged an entire rental day.

Our terms & conditions

In addition to the vehicle all the following is included in the car rental: All tires, tools, documents, accessories as well as equipment.

1. The renter fully agrees to the terms and conditions of this contract and has received a copy thereof.

2. The renter has received the mentioned vehicle and its accessories in proper and safe condition.

3. The renter agrees to return the vehicle to the lessor on the agreed date and place, as written in the contract, or earlier. Should the vehicle not be returned on the agreed time, a fee equal to 15 USD per hour will be charged from 0 to 2 hours, and full daily fee if rental surpasses 2 hours.

4.All rentals include the basic insurance which covers the 3rd party in accidents. All damages made to the rental vehicle is at renters own cost. By paying a daily fee of 19 USD, you will get the full insurance which covers 3rd party and the rental vehicle itself. Renter will only be charged to the maximum of 500 USD.

In the following cases, you will be held fully responsible for damages inflicted:

a)Speeding

b) Parking the rental vehicle with visible valuable items in it

c) Lost keys

d) Damages done on purpose or by total carelessness of the driver.

e) Damages caused when the driver is intoxicated, under the influence of drugs, alcohol, phone or by any other cause which renders him unfit to safely drive a vehicle.

f) Damages to the engine caused by water, such as driving in water.

g) Damages caused through war activity, mutiny, riots, and uproar or by sabotage. h) Burns on seats, carpets or floor mats.

i) Damages to wheels, tires, springs, batteries, glass (lights & windows).

j) Damages caused by driving on bumpy roads on parts such as: transmission, drive shafts, or other parts in or on the vehicle’s under wagon. Damages which occur on the under wagon when the vehicle hits the uneven road, such as ridges left by road planers, or rocks stuck in the road or the roadside.

k) Damages caused when the vehicle is driven where driving is forbidden, also by driving off-road, on trails not marked on charts as normal roads.

5. The car must be operated and driven with great care

6. In case of a collision or accident, the renter must report it instantly to law enforcement authorities and to the lessor, and must not leave the scene of the accident or collision until such action has been taken and after the police has arrived on the scene.

7. Lessor may repossess the vehicle without notice at any time if it is illegally parked, used in violation of law, against the terms of this agreement or is apparently abandoned.

8. Under no circumstances is it permitted to use the vehicle, operate or drive:

a) To propel or tow any vehicle, trailer or other objects.

b) By any person other than the renter signing this contract, unless by written consent of lessor.

c) Off-roads, that is roads that are not marked as normal driving roads on a road map.

9. Lessor shall not be liable for disappearance or damage to any property left, stored or transported by renter or other persons, in or on the vehicle, either before or after it has been returned to lessor.

10. Renter is not authorized to have the vehicle or its accessories repaired or altered. The renter shall not permit any lien to be placed upon the vehicle without lessors prior consent. Renter shall pay all unauthorized charges in connection with the use, repairs, or safekeeping of the vehicle.

11. The rental fee is paid up front.

12. Renter agrees to pay all costs which lessor may incur in collecting payment by law.

13. All car must be retuned with the same fuel level it has been received.

14. Renter agrees to pay all costs to Lessor incurred in collecting payment from Renter. The deposit is held for security reasons. It may be used to pay all extra charges such as damages or any cost due to the car rental as a result of the renters use of the car (example: parking fines, refilling gasoline)